Data Entry Clerk – World of Gifts Telephone Assistant, Alongside Hope

Short-Term Contract Opportunity 

Contract Term: Tuesday, October 13, 2026, to Friday, January 15, 2027

About Alongside Hope 

Alongside Hope is the Anglican Church of Canada’s agency for sustainable development and relief. Through the support of Anglican parishes across Canada, Alongside Hope makes financial and human resources available to partners around the world working to improve health, food security, and livelihoods for vulnerable people.

Role Overview

We are seeking a detail-oriented individual to join our team on a contract basis from Tuesday, October 13, 2026, until Friday, January 15, 2027. This job posting is for an existing vacancy. Please note that this is a seasonal role hired on an annual basis.

This position requires a commitment of 3–5 days per week and reports to the Director of Fundraising. Most of the work will be completed from the Alongside Hope offices at 80 Hayden St., Toronto; there may be occasional days where work can be completed from home. The candidate will be trained to use Donor Perfect to ensure accurate record-keeping.

Tasks & Responsibilities 

• Taking orders for World of Gifts items via telephone (through MS Teams) and email.
• Entering World of Gifts donations into the Donor Perfect system on a daily basis.
• Reporting on these donations and any issues related to World of Gifts donors.
• Mailing World of Gifts gift cards as requested in a timely manner.
• Handling other donor calls when required.
• Entering mailed donations into the Donor Perfect system.
• Responding to donor questions and escalating any concerns as appropriate.
• Printing, collating, and mailing receipts and donor acknowledgments in a timely manner.
• Assisting with fulfilling Christmas card orders.
• Assisting with data clean-up in systems following established standards.
• Communicating with the team regarding concerns or errors encountered.
• Thanking donors by phone and by email.
• Other tasks as required.

Qualifications 

• Good command of spoken and written English.
• Strong interpersonal and communication skills.
• Ability to prioritize tasks and work as a strong team player.
• Special attention to detail and ability to concentrate for lengthy periods.
• Fast typing speed (minimum 55 words per minute) with high accuracy.
• Experience in data entry, specifically with processing donations.
• Strong computer skills, including proficiency in Office 365 (Word, Excel, Outlook).
• Familiarity with Donor Perfect or other donor relations/fundraising software is an asset.
• Must be highly motivated, organized, and possess the ability to work independently.

Employment Details

Hours: Monday – Friday, 9:00 am to 5:00 pm (3–5 days per week).
Pay Rate: $25.75 per hour.
Start Date: Tuesday, October 13, 2026.
End Date: Friday, January 15, 2027.

How to Apply

Interested applicants should submit a resume accompanied by a letter detailing their experience, the reason for their interest, and a statement giving Alongside Hope permission to conduct pre-employment screening to verify academic and professional qualifications, including reference checks.

Successful applicants must be legally able to work in Canada and be willing to undertake a Police Information Check or Vulnerable Sector Check as applicable.

Applications must be submitted by email to [email protected] by 5 p.m. ET on Friday, August 14, 2026.

Hiring Disclosures & Diversity

AI and Communication: We do not use AI to assist in our hiring process. Every application is manually reviewed by our team because we believe in getting to know those who apply. While we thank all applicants for their interest, only those selected for an interview will be contacted to move forward. Candidates who participate in an interview will be provided with a status update on our final hiring decision within 45 days.

Safety: Alongside Hope has zero tolerance for and seeks to prevent sexual exploitation, abuse, and harassment (SEAH). All staff, volunteers, and board members are required to comply with Alongside Hope’s Code of Conduct, PSEAH, Conflict of Interest, and other applicable policies.

Equity: We value a diverse team across the organization. Applications are strongly encouraged from all qualified individuals regardless of disability, culture, ethnicity, race, sexual orientation, gender identity and expression, nation of origin, age, or religion. Alongside Hope seeks to fully integrate the principles of Employment Equity and Anti-Racism to ensure fair and equitable hiring for all persons.

Accommodations: Alongside Hope is an inclusive employer. We will provide accommodations in accordance with the Ontario Human Rights Code for any applicant as requested during the recruitment process. If you require accommodation, please contact [email protected].